Supports Services

Visionspec offers partners skilled, certified Microsoft 365 helpdesk support agents as a white labelled, outsource service to respond to their customer needs for technical support, 24×7, 12×5 or After Hours.

Engaging Visionspec to deliver first level technical support to your customers is a cost-effective way for partners to add support services without the investment of building in-house capabilities, or to scale existing services during peak periods.

Our Microsoft 365 Support as a Service is a mature service desk using an industry-leading ITSM platform to assist your customers via telephone, email and a dedicated support portal. Support is provided for:

  • Microsoft 365, including MS Office and collaboration tools
  • Microsoft SharePoint Online
  • Microsoft Azure Active Directory.